Shipping to countries outside the EU

Delivery to individuals outside the EU

With us, you can easily order without VAT if you live or are established outside the European Union. Both individuals and businesses benefit from smooth processing and clear conditions for deliveries outside the EU.

VAT-free ordering for individuals outside the EU

Do you live outside the EU? Then you can order from us without VAT on both products and shipping costs. During checkout, our system automatically recognizes your destination country, after which the VAT is immediately waived.

Invoicing and customs clearance

As soon as your order is processed, we will draw up a VAT-free invoice and submit it to the carrier. Our logistics partners handle the entire customs clearance process:

• Declaration to the Dutch Tax Authorities
• Customs import declaration for your destination country
• Calculation of the local VAT amount
• > You don't have to do anything yourself <<

After customs clearance, you will receive an overview by email with:

• The VAT amount to be paid
• Any customs and clearance costs (often combined)

Important: Always use a correct and active email address. If you have not received a confirmation after a few minutes or accidentally entered an incorrect email address, please contact us immediately via info@deltron.nl. We advise against using a Hotmail address due to delivery problems and/or spam box issues.

Payment and delivery

You pay the local VAT directly to the carrier before delivery. Your shipment will remain available for a maximum of five working days. After payment, the order will be delivered immediately. You can track this status via the tracking information.

⚠ Non-payment of VAT and import duties

If the shipment is refused or the VAT is not paid:

1. The order will be returned after five working days
2. We will charge double shipping costs and €37.50 administration fees
3. Your order will be cancelled upon receipt of the return

Example calculation

1. Order of €124.95 excl. VAT, including €24.95 shipping costs:
2. Return shipping costs: 2 × €24.95 = €49.90
3. Administration fees: €37.50
4. Total refund amount (amount to be received) is: €124.95 – €49.90 – €37.50 = €37.55

VAT-free ordering for businesses outside the EU

Companies outside the EU can also order VAT-free from us, provided they have a valid EU VAT number.

How does it work?

1. During checkout, you enter your VAT number.
2. Our system automatically validates this via the official EU database.
3. With a valid number, 0% VAT is applied to your order.
4. After placing the order, you will receive a VAT-free invoice. This will be registered with our carrier, who will then take care of:
5. Customs clearance with the Dutch Tax Authorities
6. Preparation of the correct customs clearance documentation
7. Delivery after successful customs clearance

Please note: Use a correct email address to ensure timely communication. No confirmation received? Email us at info@deltron.nl. Preferably do not use a Hotmail address.

Deltron VAT number: NL853636795B01

⚠ Consequences of refusing a shipment

• If a shipment is refused? Then the following also applies:
• Double shipping costs + €37.50 administration fees
• Settlement upon refund after return receipt

Example

1. Order amount: €124.95 excl. VAT, of which €24.95 shipping costs
2. Total refund amount for package return is: €124.95 – €49.90 – €37.50 = €37.55

💡 Avoid extra costs: Carefully check your details (address, email, VAT number).

International carriers

We work exclusively with reliable partners for delivery outside Europe:

• UPS
• FedEx
• DHL
• Mainfreight
• Rhenus
• Bol Spedition

These carriers guarantee fast delivery times and professional handling of customs documentation and clearance worldwide.