Information
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Contact us
To help you as efficiently and carefully as possible, we primarily work with email and contact forms. This ensures we receive all the necessary information directly to handle your query properly.
For a swift resolution, we recommend using the appropriate contact page.
Contact us
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Payment methods
At Deltron we offer various payment methods for customers in the Netherlands, Europe and beyond, so that you can always pay in the way that suits you best. For example, you can choose from iDeal, PayPal, Giropay, Sofort, Przelewy24 (P24), Bancontact, Carte Bleu, post-payment, bank transfer or credit card. Are you a business customer? Then we can agree on a customized payment term. More information about our payment options can be found via the link below.
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Delivery times
Deltron strives for fast and reliable delivery for customers in the Netherlands, Europe and beyond. The delivery time for standard orders to the Netherlands and Belgium is 1 to 3 working days, depending on the busyness of our parcel carriers. All detailed information about our delivery times and exceptions can be found on our delivery times page via the link below you can read all about it.
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Postage costs
At Deltron we ensure that your order is always well packaged and delivered to you quickly, wherever you live. Whether you live in the Netherlands, Belgium, Germany or another European country, we have good shipping options for you. Do you live outside Europe? No problem! We offer attractive shipping rates for the rest of the world and ensure that your order arrives to you without any worries.
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Shipping outside Europe
Do you live outside the European Union? Please be aware that your local carrier may charge import duties or taxes. These fees vary by country and are not included in the purchase price or shipping costs. You will receive an email from the carrier once your package arrives in your country.
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To take off
At Deltron you can choose to pick up your order, without shipping costs. You can pay for your order online or pay cash upon pick-up. Please note: You can NOT pay by card with us. You will receive an email within 24 hours after your order with the progress and pick-up information. As soon as your order is ready, you will receive a confirmation email with the date and time period to pick up your order.
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B2B
At Deltron, we understand the unique needs of our business customers. That's why we offer comprehensive B2B capabilities with customized payment terms, competitive pricing, and a wide range of high-quality products. Contact us today to discuss the possibilities and discover what Deltron can do for your business.
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Returns
At Deltron, we highly value after-sales service and efficient warranty handling. All items come with a standard manufacturer's warranty, unless otherwise stated.
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Questions for Deltron
On this customer information page, you'll find almost all answers to questions about ordering, payment, shipping, and more. If you still have unanswered questions, you can ask them via our contact form.
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Privacy statement
At Deltron, we value the privacy and protection of your personal data. In our extensive privacy statement, you can read how we collect, use and protect your data. You can view our entire privacy statement via the link below.
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Disclaimer
The information on our website has been carefully compiled. However, inaccuracies may occur. Deltron is not liable for any errors or omissions. For the full disclaimer, please click here to read it.
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Cookies
Deltron's web shop uses cookies. A cookie is a small file that stores information about a visit. This file is stored by your internet browser on the hard drive of your computer
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Deals & promotions
Want to know if Deltron has any special promotions? You can find all the information about them on this page. Whether it's exclusive discounts, cashback deals, outlet offers or other special promotions, find out how you can benefit from our current promotions.
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Complaints and comments
At Deltron, we strive for the highest customer satisfaction. Do you have a complaint or comment? Let us know so we can help you as quickly as possible and improve our service. We value your feedback and take every report seriously.
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General terms and conditions
Deltron's Terms and Conditions contain important information about your rights and obligations as a customer. We recommend that you read them carefully before placing an order. Here you will find details about our products, terms of delivery, return policy and warranty.